← Back to Selected Work
CASE STUDY 01 // D2C & E-COMMERCE

How Outline Media Built a Predictable 8X+ ROAS Meta Ads Growth System for Babydoe.

Transforming volatile ad spend and ₹1,000+ acquisition costs into a repeatable, high-margin commercial engine delivering over ₹30,00,000 in tracked revenue at 8X+ average ROAS.

Client
Babydoe (Kidswear D2C)
Founder
Surbhi
Timeline
1 July 2025 to 30 November 2025
Core Capabilities
Performance Marketing & Retention
8.8x
Average ROAS (5X to 9.78X)
₹30L+
Purchase Conversion Value
4x+
ROAS Lift Over Previous Agency
₹4.5L+
Ad Capital Scaled Profitably
Client Overview

A premium product trapped by fragmented marketing.

Babydoe is an ambitious direct-to-consumer kidswear brand focused on stylish, premium clothing for children. The business had already earned loyal repeat buyers and strong organic satisfaction, but their paid customer acquisition had hit a frustrating ceiling.

For almost a year before partnering with Outline, Babydoe had been running Meta Ads through another agency. Budgets were being spent consistently month after month, but performance fluctuated wildly, reporting was opaque, and the founder had zero visibility into which ads were actually driving commercial sales. In short, campaigns were running without strategic direction.

"It felt like we were just spending money without knowing what was really working."
Surbhi, Founder, Babydoe
The Bottlenecks

What was holding the brand back.

1. High Cost Per Purchase

Acquisition costs had crossed ₹1,000 per purchase, severely eroding margins on lower-to-mid ticket orders and making scaling unprofitable.

2. Low and Unstable ROAS

Average returns hovered around 2.5X with sharp weekly dips, making continuous ad investment feel like high-risk gambling.

3. Messy, Unclear Reporting

Reports were delivered via bloated spreadsheets with vanity metrics, offering no actionable insights or strategic clarity.

4. Lack of Funnel Architecture

Ads were pushed purely for immediate direct purchases, with zero cold brand discovery, dynamic retargeting, or automated retention flows.

The Solution

Building a structured, predictable growth engine.

The first step was radical simplification: no convoluted dashboards, no scattered campaigns, and zero guesswork. Within the first 24 hours, Outline restructured Babydoe's entire ad account from the ground up to establish a clean foundation for scale.

1. Smarter Audience Clustering: We analysed historical sales and engagement data to identify high-intent interest cohorts and parent profiles exhibiting verified buying behaviour. Instead of generic interest targeting, ad spend was focused on verified affinity segments.

2. Full-Funnel Campaign Architecture: Rather than running isolated sales ads, we built a cohesive customer journey separating cold acquisition, warm retargeting, lookalikes, and customer retention. Each stage was assigned dedicated creatives and custom messaging.

3. Creative-Led Strategy: Creative is the ultimate targeting lever. Outline directed product-focused video showcases, bestseller highlights, festive bundles, and social-proof UGC tailored to address parent hesitations directly in the feed.

4. Automated WhatsApp Retention: Past buyers were re-engaged through targeted WhatsApp broadcasts for new arrivals, limited-time festive drops, and abandoned cart follow-ups, driving repeat purchases with zero additional ad cost.

Verified Proof

Direct from Meta Ads Manager.

Meta Ads Manager Dashboard Verification for Babydoe
Meta Ads Manager Dashboard (1 July 2025 to 30 November 2025): Verifying 8.87X and 9.78X ROAS across core video sales funnels, generating ₹30,00,000+ in tracked purchase conversion value from ₹4,50,000+ in ad spend.
Babydoe Campaign Results and Overview
Continuous performance tracking demonstrating steady ROAS progression and controlled acquisition costs across seasonal campaigns.
FOUNDER VERIFICATION
"Before this, I had almost given up on ads. We were spending lakhs every year with barely making anything in return. After working with you guys, things finally started looking great. We were not just running ads, we were building a proper brand. Now, I feel confident investing in marketing."
Surbhi, Founder, Babydoe
Your Growth System

Ready to scale your D2C brand with predictable ROAS?

Let's audit your ad account, diagnose unit economic friction, and build the right commercial growth system for your brand.

Tell Us What You're Building
EXPLORE